Photo luggage tags8/11/2023 ![]() However, we can assure you that your package is still in transit. If your tracking number has the character “UM” then it’s not 100% trackable. Tracking information will be sent out after the item has been shipped out. So, if your tracking is not updating as expected don't panic.) The first package scan may not happen until it is successfully delivered to your residence. This is common when packages are bulk processed by the USPS, FedEx or UPS. The first package scan may be upon arrival at a regional center near your address. ( *IMPORTANT NOTE: Please keep in mind that sometimes tracking can be misleading. Here is an info-graphic to compare pre-order and in-stock item's shipping times. Processing time generally takes 1-3 days depending on stock and during high demand periods it could take up to 5-7 days. Shipment date does not include processing time. International: UPS Priority Mail International (7-20 days) ![]() International: UPS Standard International Mail (10-25 days)Ĥ. Incorrect address information could result in delays.ģ. ![]() **IMPORTANT: Please make sure your address is correct and is in English prior to check-out. Prices found better elsewhere/change of mind.Items are worn or not in the condition they were shipped out. ![]() Customer teared off tag, label, or price from the product.We don't accept order cancellations when: SGS can refuse exchanges/refunds without discretion if the item doesn't seem to be in the condition it was sent in.Items that have been clearly used/damaged by customer.We don't accept order returns/exchanges when: Please allow 3-5 business days to inspect and process your returns. SM Global Shop reserves the right to refuse/discard unqualified returned items that did not meet our site policy guidelines.Shipping cost is not refundable for any returned orders or packages.Items must be brand new and unopened (cannot be used, worn, or damaged by customer). Returns and exchange request must be made within the first 10 days of receipt. Packages that are returned due to an incorrect or incomplete address including foreign characters or missing apt # are subject to 20% restocking fee. Packages that are returned because they were refused, unclaimed, or unpaid in custom duties (for international orders) are subject to 20% restocking fee. SM Global Shop is not responsible for any lost, damaged, or confiscated packages by the shipping carriers and will not refund orders in these cases. SM Global Shop reserves the right to cancel or modify high fraud risk orders to ensure safety and fairness for all our customers. Orders with different billing and shipping address may be on hold for high fraud risk and may require customers ID verification by our customer service team. Orders will ship COMPLETE when all items on the order become available. SM Global Shop does not offer split shipping at this time.In the rare case an item is discontinued or no longer available, we will send a substitute with a similar item within the same artist or group. PRE-ORDERS items are often very limited in availability.PRE-ORDERS shipping date may change if there is a delay with our vendors, carriers, or customs department.We are also unable to modify SKU quantity or change its versions after the initial order is placed. PRE-ORDERS have a STRICT no cancellation policy.Its buckle strap enclosure is another standout feature as it stays securely attached throughout your travels but is easy to remove when you need to update your information.Īnd, who can deny how good the elegant wallet-style design will look paired next to your luggage? This accessory is a standout option on its own, but to truly make it unique (and more recognizable) you can personalize it for $10 with a metallic gold or silver monogrammed stamp.Īlthough the strap is large enough to fit comfortably on most suitcase handles, the tag is still smaller than other options on this list, so you may have to shrink your handwriting to fit everything on the ID card. Away uses durable pebble leather that not only looks fantastic but can also hold up against scratches and scrapes in transit. We have a short checklist for a great luggage tag - sturdy material and a recognizable design - and the Away Luggage Tag ticks those boxes, plus a couple more. The ID card may be too small to accommodate larger writing.
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